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https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1653936336532-AFBNRS895ITJNUPEINLW/%5Badmin+only%5D+share+to+channel.png Work - Make it stand out MatterBot App DM - Welcome message to Admins only https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/f94c6bac-21bb-4381-ad28-30a289a4e9ce/onboarding.gif Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/f2e53ec3-59d1-42db-9f50-c1bef3a49ccf/userflow.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/47c3aae4-ae1c-4d6c-a45f-c25bade2b10e/up+front.png Work - Make it stand out Version A: All Up Front https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/7d2b0b2d-65fb-41e0-96c4-67705455693b/conversational.gif Work - Make it stand out Version B: Conversational Checklist https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/c57fbe6c-4ff0-4b25-a64c-a001a5dedb30/Slack-Block-Kit-Builder.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/c675a6bd-7e89-4bac-ac6c-af12db4e8baf/ezgif-2-1c2e69f1f9.gif Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/f60ee61f-31f8-4771-a76e-304e882f06f0/Screen+Shot+2022-06-22+at+2.32.29+PM.png Work - Make it stand out Experiment results https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/4c878c91-99c7-4c63-9593-a65d47c6379c/rsw.png Work https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/fe482366-5d63-4eca-bc3d-cc04558a5448/LP+-+report+menu.png Work - Make it stand out Dropdown to access reports https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/f3cdccf3-324a-471b-88fe-91bba0de19fd/play.png Work - Make it stand out Content Scorecard https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/7b2213d0-5635-4256-9039-5046ead7fb8f/rep.png Work - Make it stand out Rep Scorecard https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/f3cdccf3-324a-471b-88fe-91bba0de19fd/play.png Work - Make it stand out Play Scorecard https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/0d56fe57-6af2-457d-9754-3ea2085463a0/highspot+analytics.png Work - Make it stand out Reports and Scorecards Audit https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/2c60d9a4-c865-4c96-a86f-a4a24e15ae31/LP+Reports+2022.11+-+Google+Sheets.png Work - Make it stand out This proposal I put together outlines the categorization of reports, user role access, along with a determination of whether these reports will be retained or replaced. https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/ce564ef4-1be1-48b3-935a-5759403649f9/Screenshot+2023-06-19+at+3.17.27+PM.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/4c878c91-99c7-4c63-9593-a65d47c6379c/rsw.png Work - Make it stand out Final Deliverable https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/3e5c7c90-1ade-4ece-ba83-822f80b82e03/chart.png Work - Make it stand out Highest daily usage on Content and Rep scorecard the Friday immediately after release. Rep scorecard got more than double the daily average usage! https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/c407d792-b3cc-4146-8185-d8b936e6698f/Screenshot+2023-06-19+at+3.31.36+PM.png Work - Make it stand out We saw a ~20% increase in scorecard usage due to increasing disccoverability. https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/81c7e470-87aa-4291-807a-d3d1b8b39085/2WM.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/9b1f7066-8be0-4886-8bb8-c2d05df7f7a2/2WM+flow.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/0a2217c3-3729-4b21-87c5-9a76e63efd2e/Screenshot+2025-04-07+at+2.12.07%E2%80%AFPM.png Work - Make it stand out Figma organized by different flows based on AI analysis designs, AI Match confidence levels, settings, edge cases, etc. https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/39c29ae6-c7ad-487b-975f-80622d87b5dd/vie Work - Make it stand out AI Analysis Email sent to AP System The solution forwards an AI-enhanced analysis email to the customer's existing AP system. This email contains clear insights and elements directing users back to Tropic when they need to review discrepancies in detail. I designed this email format to be compatible with various AP systems commonly used by our customers. For AP systems that only retain attachments while discarding the original email content, we developed alternative delivery methods to ensure the critical analysis information wouldn't be lost. https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/32e3a9ec-f4d5-4ad6-a137-bc3153ea4bb1/Bill+entry.png Work - Make it stand out Bill Entry in Tropic Users have the capability to review and confirm AI-extracted fields, as well as any discrepancies highlighted by AI Match. This bill record can serve as a resource for future analysis. User feedback during testing revealed that our AI confidence level badges were drawing attention away from critical content. We redesigned these components to shift focus toward discrepancies rather than confidence scores, allowing users to prioritize the most important information. This improvement was implemented across all Tropic screens featuring AI components. https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/7a466016-e283-4079-af33-bd885667d6c7/settings+saved.png Work - Make it stand out Settings for AI Two-Way Match Users can learn about how the feature works, enter their AP System email and the types of insights they would like to receive. https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/8a9589f6-3b17-4c63-b068-c5dd09362d27/APP+x+Two-Way+Match.png Work - Make it stand out How Two-Way Match would work with Tropic’s upcoming Accounting Center https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/354bfd91-97c8-4f1c-a12f-ce75be334b44/PB.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/6032a612-f3c8-483a-80d1-e7c061cf9945/Contracts+-+All.png Work - Make it stand out Add a “Savings Opportunity” column in our Contracts Index page to inform customers about savings opportunities for upcoming renewals. https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/cde71418-35ea-4bfa-b1ce-fa1be1f012bf/Screenshot+2025-04-15+at+4.11.26%E2%80%AFPM.png Work - Make it stand out Savings Opportunity status and tooltips - showing all possible scenarios https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/229c1bd1-41fa-4fdb-b5d8-43c4d9a2981e/Untitled2-ezgif.com-optimize.gif Work - Make it stand out Attached Price Benchmarks to Contracts Detail page for increased visibility https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/e9a81784-b296-4ad8-90e5-e5c07fcbf15a/Price+Benchmark+Output+%281%29+1.png Work - Make it stand out BEFORE - Google slide template that CEs would duplicate, fill out and email customers https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/2dfbea12-cac0-40a6-baa7-440ff9dfc156/form+filled.png Work - Make it stand out AFTER - Data lives in Tropic’s Admin platform, setting up for future improvements https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/3bfaa1af-b482-4e7b-9d18-030e683b2a82/Screenshot+2025-04-15+at+4.04.02%E2%80%AFPM.png Work - Make it stand out Admin Platform Experience https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/a55d4ec9-69c2-4b3f-8627-4855fa4f08d5/full-PB.png Work - Make it stand out Custom Price Benchmark Deliverable in Tropic platform https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/f18db258-a687-4dab-8f85-85b6109f56e2/Screenshot+2025-04-09+at+9.10.01_AM.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/408bc61c-1bf0-4e8a-8890-9e7c6f25fac2/agenticonboarding.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1773189158238-GVK07LC9281IF04FRZB0/Screenshot+2026-03-10+at+9.55.30%E2%80%AFAM.png Work https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1773190289153-PDR6M12NVRBV7X7V6MLN/Screenshot+2026-03-10+at+5.49.48%E2%80%AFPM.png Work https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/bf5e1202-d9b1-42c6-abf0-632a5ea671d8/Screenshot+2026-03-10+at+9.55.53%E2%80%AFAM.png Work - Make it stand out Competitive Analysis in Figjam http://www.rumiwhipple.com/about daily 0.75 2026-03-11 https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/12abdd87-9e67-4837-89c5-c03619d8d642/rumi.png ABOUT - Make it stand out Whatever it is, the way you tell your story online can make all the difference. http://www.rumiwhipple.com/marks-and-spencer daily 0.75 2025-04-03 https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1655944219561-APEVPQ0OWOA0E7KEM2IM/images.png Marks & Spencer: Find your Shapewear https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1486490058673-LZQF3O4KHFTXJ61P8YLS/image-asset.png Marks & Spencer: Find your Shapewear https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1486490397684-559P6MRAU6N18DZ7IR76/IMG_5624.JPG Marks & Spencer: Find your Shapewear https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1486490407548-B279ZKIX8N5KNIWWEJU1/image-asset.jpeg Marks & Spencer: Find your Shapewear https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1463004954628-NFFDCLQKT560MCZEFV2I/shapewearfinder.png Marks & Spencer: Find your Shapewear - Find Your Perfect Shapewear https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1463007734535-QWDHV2MK0LFQMJBZLA1N/MS-home.png Marks & Spencer: Find your Shapewear https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1463007875702-1795ZX7SZYRGICMJT5RG/ms1.png Marks & Spencer: Find your Shapewear https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1463007874680-4693TBJFSH4X1P2FC2UG/ms3.png Marks & Spencer: Find your Shapewear https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1463007874016-81YFT4N4K55XONIRXBME/ms2.png Marks & Spencer: Find your Shapewear https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1463007909492-JKKIU6I6ZAXMXDOQ6DYP/ms4.png Marks & Spencer: Find your Shapewear https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1463007976522-VDL9622TQQM4WYGF8BTV/ms5.png Marks & Spencer: Find your Shapewear https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1463007975507-5X6B25OLXRCCD0CQY5PA/ms6.png Marks & Spencer: Find your Shapewear https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1463008182941-J8ULEUES6TA3UXGKEJPO/ms-results.png Marks & Spencer: Find your Shapewear http://www.rumiwhipple.com/salesforce daily 0.75 2025-04-03 https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1502300120762-IR1HF1OY3FISHOJ6UGM0/sflogo.png Salesforce https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1502300052554-74DXXKLVBWKM503SYO9V/design+-+attributes+-+complete.png Salesforce https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1502300047261-IGROAUUQXYNCN0IRKFNN/Default.png Salesforce https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1502300039756-Q0VB35QX0KIRTQ69YOGA/MC+Home.png Salesforce http://www.rumiwhipple.com/picmonkey daily 0.75 2025-04-07 https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/7aa0cadd-6bcb-41b5-b4c9-9a8e575cf40f/picmonkey.png PicMonkey https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1617837019163-DC067GNLPL4FPQHWA2C2/PicMonkey-onboarding.png PicMonkey https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1606157039010-7CXGMRWS3CQ52B7DFT8G/swap+content+in+cells+02.png PicMonkey https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/109cfc5b-e276-463b-a7fb-3892cdaa8e27/Screenshot+2025-04-03+at+2.59.50%E2%80%AFPM.png PicMonkey - Make it stand out Whatever it is, the way you tell your story online can make all the difference. http://www.rumiwhipple.com/picmonkey-onboarding daily 0.75 2025-04-15 https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/6ac23fc6-d05e-425f-ac5a-d8fdf0e4a7c2/Screen+Shot+2022-06-22+at+2.38.39+PM.png PicMonkey - Onboarding - Make it stand out Research methods I took to see what kind of onboarding approaches to consider and what features do we need to cover https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/1617834142400-9QFVX1VP1CLR701FC0VP/RSW+Portfolio+Review.png PicMonkey - Onboarding First iteration - welcome mat (opt in/out of onboarding tour), with a series of tasks to help users learn by doing http://www.rumiwhipple.com/tropic daily 0.75 2025-04-08 https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/89121600-1422-4e25-8fb8-f30a0c051b76/tropic.png Tropic https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/81c7e470-87aa-4291-807a-d3d1b8b39085/2WM.png Tropic - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/354bfd91-97c8-4f1c-a12f-ce75be334b44/PB.png Tropic - Make it stand out Whatever it is, the way you tell your story online can make all the difference. http://www.rumiwhipple.com/new-page-1 daily 0.75 2026-03-03 https://images.squarespace-cdn.com/content/v1/5733aa7f40261dc1bcb15be0/408bc61c-1bf0-4e8a-8890-9e7c6f25fac2/agenticonboarding.png ActiveCampaign - Make it stand out Whatever it is, the way you tell your story online can make all the difference.